Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Email address and username
• Payment information (processed securely through third-party payment processors)
• Hardware information (HWID) for license verification
• Discord username (if you join our support server)
• Usage data and logs for technical support purposes

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Detect and prevent fraudulent transactions and abuse
• Monitor and analyze trends and usage

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. This does not include trusted third parties who assist us in operating our website or conducting our business, so long as those parties agree to keep this information confidential.

4. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Cookies and Tracking

We may use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

6. Third-Party Services

Our Service may contain links to third-party websites or services that are not owned or controlled by Merc Cheats. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. These include:

• Payment processors (Stripe, PayPal, cryptocurrency payment gateways)
• Discord (for customer support)
• Analytics services

7. Data Retention

We will retain your personal information only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to processing of your personal information
• Request restriction of processing your personal information

9. Children's Privacy

Our Service is not intended for users under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us through our Discord server.